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Mosaic Workshops for Children
Every School holidays at FLOREAT

 

Privacy Policy and Cookies Notice

This privacy notice applies to the use of personal information and other information by Workshed Mosaics.

Workshed Mosaics may use the information you provide and other information it holds about you for the purposes set out below.

Information we retain about you

When you book a class with us, as part of the booking process, we collect the personal information you give us such as your name, address and email address. We also collect:

  • Information you've provided to us via email and including forms and bookings on our website.
  • Information about our content, products and classes you've attended or enquired about.
  • IP address (this is a number that identifies a specific network device on the internet and is required for your devices to communicate with websites) and location data.
  • Technical information from the devices you use to receive our content, products and services, for example, the collection of diagnostic and traffic information. (Web Analytics)

How we may use your information

In addition to using your information to provide you with content, products and services, we may also use your information in the following ways:

  • To monitor, improve and protect our content, products and services, work with our business partners to improve the products and services we offer, and develop new content, products and services.
  • If false or inaccurate information is provided and fraud is identified, the details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. 
  • To enable us to comply with any legal or regulatory requirements; to protect or enforce our rights or the rights of any third party; in the detection and prevention of fraud and other crimes; and for the purpose of safeguarding national security.
  • We may disclose your information to any successors of our business for them to use for the purposes set out in this privacy notice.
  • We will not disclose or sell your information to third parties unless required to by law.

Unless you have asked us not to:

  • To send you periodic e-newsletters and other information about our content, classes and services that you have chosen or are entitled to receive.
  • To send you direct marketing. This may include communications by post, telephone or email, about our products, classes and services, events and special offers, including, where applicable, for a reasonable time after you have ceased to be a customer of ours.

Consent

How do you get my consent?

When you provide us with personal information to complete a booking and verify your credit card we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at admin@workshedmosaics.com.au 

  • You may opt out at any time from recieving our e-newsletters or any other direct marketing
  • You may log in at any time to update or change your contact details

Payments

If you choose book a class online, a payment gateway is used to complete your purchase. Your credit card data is briefly stored. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

You should be aware that when you access or use our website, we may collect information from the devices you use by using 'cookies'.

What are Cookies?

Cookies are small parcels of text-based data produced by the web server and exchanged with the user's browser each time they access the website. They enable the website to restore preferences of returning users, provide access to specific resources, track online purchases, provide customised web pages or work interactively.

You can learn more about 'Cookies' at www.allaboutcookies.org

What we use Cookies for

  • Keeping you logged in during your booking and for up to 6 months after your initial log-in (also known as a 'persistant cookie')
  • During the booking process for classes, to ensure that information is carried from page to page where required.
  • Some are session cookies which make it possible to navigate through the website smoothly from page to page.
  • Rembering your information and settings while booking classes.
  • Giving you access to content provided by social-media sites like Facebook or Twitter.

We will occasionally update this privacy notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. We encourage you to periodically review this notice to be informed of how we use your information.

This Privacy and Cookies Notice was last updated 4 May 2015.

Upcoming Events

September / October School Holiday Mosaics
Visit our Calendar Page to view available sessions

 

shapes_download_2017

 

Wow! How do you guys do this! They all looked so amazing when we came to pick up the kids this morning - it makes me want to make one as well.

anon
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