Terms and Conditions

Currency

All prices on the website are expressed in Australian dollars and payment is only accepted in Australian dollars.

We use PayPal as our secure payment method.

GST (Goods and Services Tax)

All product prices listed on the website are inclusive of Australian GST.

The flat rate postage cost, for all products shipped within Australia, is calculated and added to the total during the check-out process. These postage costs are also inclusive of Australian GST.

Cancellations

Please consider your purchase carefully before completing check-out and read all details of your order. Cancellations are only accepted if your order has not yet been processed and dispatched.

Returns and Exchanges

We offer a 28-day returns and exchanges policy (excluding postage costs).

Please do not return items without first contacting us for approval. Unapproved items will not be accepted or refunded.

Email us at admin@workshedmosaics.com.au.

For your refund, you must send your unused kit with all materials back to us at your own cost. Please include your name and order ID.

Attn: Returns
Workshed Mosaics
135 Coolibah Drive
Greenwood, WA 6024

After checking your return, we will refund the cost of your kit minus a 10% restocking and processing fee, as well as any postage costs incurred. Or, in the case of exchanges, send a new kit to you (return postage costs will apply).

If you receive defective, or incorrect, or missing items please notify us within two working days of receiving your parcel, and we will send replacements to you at our cost.

Please note that all refunds can only be processed to the PayPal account that made the original purchase.

Mosaics may differ from those depicted

Mosaics are a handmade art form. Please note that your mosaic shape may differ slightly from the template, as it is hand-drawn and cut.

Colours may also vary from the indicative photos online as tiles vary from batch to batch.

We also hand-cut all of our tile pieces, so the shapes and sizes vary. This is part of the fun and challenge of the mosaic art form.

The mosaic kit does not come assembled. This is a ‘make it yourself’ project.